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OUR SERVICES

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Executive Assistance

Executive Assistant | Organization Manager |
Business Support Specialist 

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Organize, arrange, and coordinate meetings.

  • Draft meeting agenda and write meeting minutes

Handle external or internal communications.

  • Manage CRM and EMR Systems for customer relations

  • Create email marketing campaigns.

Create standard operating procedures for teams.

Report progress to senior marketing management.

Database Management.

Manage clerical or other administrative staff.

Public relations management for speaking engagements.

Schedule/ calendar management.

Human Resources

Facilitate the onboarding process.

Recruit new staff or independent contractors

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Human Recsources
Project Management
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Project Management

Use project management programs to set goals, assign tasks, track projects, and ensure that each project is moving forward.

Organize course creation process.

Organize podcast creation process.

Facilitate the product launch.

Personal Assistance

Clearing Large Email Inboxes.

Managing Personal Calendars.

Recruiting and Hiring (Nannies, Landscapers, Home Health Aid, Housekeeper, etc.)

Assisting in the Progress of getting personal tasks completed.

Travel Arrangements

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Persona Assatnce
FAQ
  • What is a Virtual Assistant and do I need one?
    A Virtual Assistant (VA) is an independent contractor who helps take care of the administrative and technical side of your business or personal life. A VA assists you or your business on a contractual basis from a remote location.
  • What are the benefits of a VA?
    Dream Build Impact VA can eliminate time spent hiring and managing contractors, boost customer satisfaction, increase your productivity, and elevate your professional image.
  • When is the right time to hire a Virtual Assistant?
    You need a Virtual Assistant when the time you spend on administrative demands begins affecting your bottom line.
  • Why should I delegate? I already have time to do what needs to be done.
    Some business owners delegate because they are extremely busy and need to spread the workload. You will find delegating to be beneficial because you'll be able to spend the newfound time on other aspects of your business. For example, you might have time in your day to do administrative tasks, but is it the best use of your time? You might actually earn higher revenue if you delegate that work and spend the time performing more billable work.
  • What kind of work can my virtual assistant do?
    Our VA's are skilled in a variety of business-related tasks. Much of the work you do in your business can be delegated to a well-trained assistant. Some examples of common tasks include: Administrative tasks such as uploading content to websites; proofreading material that you've written; managing forms and documents; managing your email, chat, and telephone communication channels; paying bills; booking flights and vacations, following up on projects with other contractors; research and development etc. Marketing tasks such as social media management and account creation on social networking sites, etc. Customer service tasks such as monitoring and responding to email, chat, and telephone calls; following up with clients who have ordered; tracking purchases via tracking numbers; order fulfillment; basic problem solving and troubleshooting, etc. Sales tasks such as basic lead generation; prospect qualification; customer and competitor research; objection handling; order fulfillment; follow-up; cross-selling, etc. Management tasks such as project/product management; calendar and scheduling management; email management; customer relationship management; delegation management, etc. Recruiting tasks such as sourcing, interviewing and onboarding new employees/contractors.
  • How well trained are your virtual assistants?
    Our VA's are either successful business professionals and/or are college-educated.
  • Why would I want a VA if it costs more than someone onsite?
    When you're comparing plans, you may wonder what value you'll receive for a price range of $20.00/hour to $40/hour. After all, isn't it cheaper to hire someone to just work at your office?
  • Is hiring a VA really "cost-effective"?
    Because VA's work on an "as needed" basis/package basis, a VA can save you money. Clients don't incur expenses such as benefits, equipment, or supplies.
  • How would I be billed?
    Dream Build Impact offers several plans for client use, each plan defines the service offered and billing terms. We will work with you to determine which plan is best for you, in terms of budget and need.
  • How do we work “virtually”?
    We use a project management system that allows you to create projects and/or upload files. Depending on the level of service you've chosen, you can talk to your project manager through email or to your virtual assistant through Zoom, email, a phone call, telephone, or Whatsapp.
  • How do you track the time spent on my project?
    Dream Build Impact uses a computer-based, time tracking software so that every task is tracked to the minute.
  • What are your rates? Do you charge by the hour?
    We have hourly rates, project rates, and retainer rates - whatever suits your needs best.
  • I am not located in the US. Can you still help me?
    Yes, we can! We provide services worldwide.
  • How do I know that my business and customer details will be safe?
    Confidentiality is an important part of our business. We offer all clients a legally binding NDA (non-disclosure agreement).
  • What is the time frame involved for a start-up?
    Once we have your details we immediately begin to organize your support. This will ensure the smoothest possible transition from your company to our support services.
  • How do I coach my employees to understand what they can offload?
    Dream Build Impact will help you define which tasks can be better handled by a VA. This will increase your bottom line and help your business grow. Once you are comfortable working with a virtual assistant you may begin to address other areas that can also be offloaded to increase your efficiency.

JOIN ME FOR A DISCOVERY CALL

WE CAN GET TO KNOW EACH OTHER AND TALK ABOUT YOUR PROJECT

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